For software platforms
Your customers have
vetting questions.
Charlotte has the answers.
Embed Charlotte into your platform. Give your customers instant training, compliance, support and risk guidance. Add your own margin. Zero data collected.
Fully white labelled
You set your own price
Zero data collected
Live in under 10 minutes
What Charlotte covers for your customers
Five areas. One AI agent. Everything included.
Every question your customers face about pre-employment screening. Answered instantly. Around the clock. All covered in the monthly fee.
Training
Step by step guidance on how to conduct every check correctly.
Compliance
DBS, Right to Work, BS7858, BPSS, CQC, FCA, DUAA 2025 and more.
Support
Every question Charlotte answers never reaches your support team.
Risk
Adverse information, fraud, sanctions and screening risk guidance.
Vetting
The full vetting process. Every standard. Every scenario covered.
Ask Charlotte directly
Select a topic. Pick a question. Charlotte answers.
Every question a platform director asks before signing up. Click a tab and see Charlotte answer.
01What does it cost to add Charlotte to our platform?
02What is included in the monthly fee?
03What can we charge our customers?
04What does it cost to add our own documents?
05Are there any hidden costs or usage limits?
01Can we make a margin on top of what we pay Vetting Hub?
02Is there a minimum contract term?
03Do we set our own retail price to our customers?
04Is Charlotte fully white labelled?
05Can we rename Charlotte whatever we want?
01How does Charlotte embed into our platform?
02Does our tech team need to be involved?
03How quickly can Charlotte go live?
04Can we add our own documents into Charlotte?
05What happens to the embed code if we cancel?
01What data does Charlotte collect from our customers?
02Does Charlotte create any GDPR obligations for our platform?
03Do we need a data sharing agreement with Vetting Hub?
04How does Charlotte stay current with legislation changes?
05Is Charlotte accurate on UK compliance specifics?
01How does the free 7-day demo work?
02What happens after the demo?
03How long does setup take after we commit?
04What support do we get from Vetting Hub?
05What happens if we want to cancel?
01What questions will Charlotte answer for our customers?
02Is Charlotte better than ChatGPT for compliance questions?
03What happens when Charlotte does not know the answer?
04Is Charlotte available 24 hours a day for our customers?
05How does Charlotte reduce our support ticket volume?
Select a tab above then pick a question and I will answer it for you.
Simple, transparent pricing
One monthly fee. Everything included. You set your own price.
There are no tiers, no usage limits and no per-question charges. One flat fee covers Charlotte for every customer on your platform. The margin is entirely yours.
Your monthly fee to Vetting Hub
£2,900
per month · monthly rolling · cancel any month
Everything included
- ✓Charlotte's full knowledge base. 65 topics, 2,900 sub-topics.
- ✓Unlimited customers. No usage limits. No per-question charges.
- ✓Fully white labelled. Name her whatever you like.
- ✓Single CSS embed code. Live in under 10 minutes.
- ✓Available 24 hours a day, 7 days a week.
- ✓Zero data collected. No GDPR obligations.
- ✓No minimum term. Cancel any month.
Illustrative margin at £30 per customer per month
50 customers
at £30 per customer
£1,500 / month
Building volume
97 customers
at £30 per customer
£2,910 / month
Cost covered
150 customers
at £30 per customer
£1,600 / month profit
Margin growing
300 customers
at £30 per customer
£6,100 / month profit
Scales without limit
Your retail price is entirely your decision. Many platforms charge more than £30 per customer or bundle Charlotte into an existing tier. These are illustrations only.
Optional add-on
Add your own documents to Charlotte's knowledge base
Charlotte already covers 65 specialist topics out of the box. If you want to add your own training materials, process guides, policies or support documentation, these are built directly into Charlotte's knowledge base. Your customers get one place for everything. One-off fee based on document volume. Monthly fee stays the same.
Monthly fee
Unchanged at £2,900
Up to 100 documents
£1,995
one-off fee
Invoiced and paid in full before work begins.
101 to 300 documents
£3,995
one-off fee
Invoiced and paid in full before work begins.
300 plus documents
£5,995
subject to scope
Discussed and agreed before any commitment.
The document add-on is entirely optional. Charlotte is a complete product at £2,900 per month without it.
How it works
One fee. Your brand. Your price. Your margin.
Simple from the moment Charlotte goes live.
You pay Vetting Hub
One flat monthly fee of £2,900. No usage limits. No surprises.
→
Charlotte goes live
Embedded in your platform under your own brand name. Live in under 10 minutes.
→
Your customers use her
Compliance, training and support answers around the clock. No calls to your team.
→
Your margin
You set your own price. The difference grows as your customer base grows.
Vetting Hub has no involvement in what you charge your customers.
Why platforms choose Charlotte
Six reasons. All built in from day one.
Everything your platform gains the moment Charlotte goes live.
New revenue. Nothing to build.
One flat monthly fee to Vetting Hub. You set your own price. The margin grows as your customer base grows.
Fewer support tickets.
Every question Charlotte answers is one that never reaches your support team. No extra headcount required.
Fully white labelled.
Your brand. Your name. Your customers never see the Vetting Hub name anywhere.
Zero data. Zero GDPR risk.
Charlotte collects nothing. No names, no details, no conversation history. No data sharing agreements needed.
Live in under 10 minutes.
A single CSS embed code. No API. No backend. No developer project. A junior designer can do it.
A retention tool from day one.
Customers who use Charlotte daily build her into how they work. That reduces churn without any effort from your team.
Ready to start
Test Charlotte free for 7 days. No card. No commitment.
Book a 30-minute call. Charlotte is demonstrated live with real questions from your sector. Your demo is set up and active before the call ends.
No card required · No commitment · Charlotte live before the call ends
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