Charlotte is the UK's first AI compliance advisor built entirely on employment screening and vetting expertise. She guides your customers through how to conduct checks, what documents to accept, what to do when something goes wrong, and what the consequences are if they get it wrong. Available inside your platform at any hour, every day.
Vetting Hub was founded by Graham Johnson, who spent 18 years at the operational centre of UK employment screening and vetting. Charlotte is built entirely on that expertise. Every answer she gives comes from a knowledge base written entirely from that experience.
Charlotte operates from a purpose-built knowledge base covering the full scope of UK employment screening, vetting, compliance and risk. She guides your customers through how to conduct checks step by step, what documents are acceptable, what to do when something goes wrong, and what happens if they get a decision wrong. She does not search the internet. She does not approximate. When she does not know something, she says so directly. That honesty is what makes her genuinely usable in a compliance context.
Charlotte covers the full scope of UK employment screening and vetting. From the practical steps a new hire manager needs through to the specialist standards regulators audit against.
Step-by-step guidance on DBS checks, Right to Work, identity verification, employment history and more. What documents to accept, what to look out for, and what to do when something does not look right.
The legal and regulatory framework behind each check. BS7858, BPSS, CQC, FCA, DUAA 2025, GPG45 and sector-specific requirements explained in plain terms.
Where screening mistakes happen, what the civil penalties are, and how to reduce exposure. Adverse information, fraud risk, decision governance and what happens when things go wrong.
Records, retention periods, repeat check obligations and what auditors look for. Oversight, escalations, accountability and how to maintain a defensible screening process over time.
Book a 30-minute call and we will show you how Charlotte works as a licenced add-on for each of your customers. Your trial is live before the call ends.
Register your free 7-day trialCharlotte's knowledge base covers 65 specialist topics and 2,900 sub-topics built from 18 years of real operational expertise in UK employment screening and vetting.
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