Charlotte is designed to sit inside the products and systems people already use.
She is embedded directly into software platforms and internal company systems through a single CSS code, making her available at the point compliance questions arise, without redirection, without switching tools and without leaving the environment your customers or staff are already working in.
For software platforms, Charlotte gives customers access to specialist UK screening and vetting guidance within the product they already pay for. For organisations with their own internal systems, she gives HR, compliance and resourcing teams reliable guidance at the point decisions are being made, not hours or days later.
She covers the full scope of UK employment screening, vetting compliance and risk, from Right to Work checks and DBS requirements through to industry standards, data protection obligations and screening fraud.
Available 24 hours a day, 7 days a week
Charlotte covers: 65 specialist topics and 2,900 sub-topics
Single CSS embed code, no technical complexity required
Designed for real screening decisions, not theory
No data collected, no conversations stored, no user details required
Trained by Graham Johnson and his 18 years expertise
Checks, requirements and decisions before someone starts
Standards, guidance and expectations in practice
Where mistakes happen and how to reduce exposure
Oversight, consistency and defensible decision‑making
Charlotte supports the decisions that take place before someone joins an organisation.
She helps teams understand which checks apply, how they should be completed, and what is expected for different roles.
The focus is on practical screening decisions made under real pressure, not generic guidance.
Charlotte helps organisations apply vetting requirements clearly and consistently.
She supports understanding of how standards should be used in practice, how expectations differ by role or sector, and how decisions are typically reviewed.
This helps teams make choices that can be explained and defended if questioned.
Charlotte helps organisations spot where screening and vetting risk tends to build up.
She highlights missed steps, unclear ownership, and weak follow‑up that often lead to problems later.
This supports better oversight and reduces the chance of issues appearing during audits or regulatory review.
Charlotte sits directly inside your platform through a single CSS embed code. Your customers access her within the product they already use every day, without being redirected, switching tools or leaving your environment.
There is no API integration to build and no ongoing technical maintenance required from your side. Your development team adds the embed code and Charlotte is live.
From that point, your customers have a specialist UK screening and vetting compliance advisor available inside your platform, 24 hours a day, covering 65 topics and 2,900 sub-topics. You add the value that stays in your product.
Charlotte can be embedded directly into your internal systems using the same CSS embed code. If your organisation operates its own bespoke software, internal portal or intranet, your HR, compliance and resourcing teams can access her from within the tools they already work in.
There is no separate login, no external platform to manage and no disruption to existing processes. Your team asks questions as they arise and Charlotte answers them within the environment they are already in.
This means compliance guidance is available at the point decisions are actually being made, not after someone has searched a guidance document, sent an email or waited for a consultant to respond.
Charlotte provides guidance without handling any personal information. She does not ask for names or any identifying details, does not store conversations and does not pass anything back to Vetting Hub or any third party. When a session ends, nothing is retained.
For software platforms this removes a common procurement concern entirely. Charlotte creates no data processing obligations within your product and places no additional compliance burden on your platform.
Your customers ask their questions. Charlotte answers them. Nothing else happens.
Charlotte's knowledge base covers 65 specialist topics and 2,900 sub-topics built from 18 years of real operational expertise in UK employment screening and vetting.
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